Q1. Trade company or manufacturer?
A: We are manufacturer, warm welcome to visit our factory!
Q2. Is it easy to operate for the new user ?
A: It is very easy ,we offer you operating video for English
language ,also our technician can help you via MSN ,Skype
Q3. What i need to do when the machine suffer trouble?
A: Make sure all the wires be connection well ,and keep your lens
and mirrors be clean ,then check your laser tube and talk details
Q4. How to maintain the machine?
A: After 3 hours working, it’s better close 10 minutes. B, Keep
lens and mirrors clean. C, The water for laser tube should keep
clean and lower temperature, in winter you need input antifreeze.
Q5. What about MOQ?
A: No MOQ limit ,If you purchase 20sets or more ,we will give you
Q6. Is there any other model for choose?
A:Yes,you can choose other model as your requirement .(According to
your material & the size of your material )
Q7 .How about the life-span of the laser tube ?
A: If you operate the machine rightly, it can reach to 1500 or
3000hours.(RECI laser tube can max to 10000hours),It depends on
For example, if it works 8 hours per day, the detailed data as
1, If you set the power at 20%-30% of the total power, the service
life is about 1-2years
2, If you set the power at 40-50% of the total power, the service
life is about 1 year
3, If you set the power at 70%-80% of the total power, the service
life is about 6-8 months
Q8: How can I know the power of the laser tube has been exhausted?
A: you can check the color of the laser beam ,new and strong laser
tube is purple when working, otherwise it will be white color.
Q9:Is it better to increase blow system to improve laser processing
A: It works for some kind materials,it can stop firing
Q10: How long time does it take for a learning of the laser machine
A: If you are able to use some basic graphic design software, it
will only take a few hours to master the operation, You just need
to do some simple tests on different processing materials to learn
how to adjust the speed and laser power.
Q11: Is it harmful to human body when in operation ?
A: It is not harmful, as long as the laser don't direct shoot the
skin and eyes.
Q12: Do I need buy two laser machines to engrave or cut separately?
A: No,our machine can fulfill two purpose .
Q13: Does it need to be connected by a laptop or computer ?
A: Yes, either is ok, It supports Windows 2000, Windows XP, Win 7
and other operating systems.
Q14:How to distinguish laser tubes with different powers and
A: 1. Laser tube length(relatively speaking, the longer, the
2. Laser tube diameter(relatively speaking, the thicker,the
3.The machine with bigger laser tube can cut deeper&more
quickly, also its light spot is bigger, So, it is better to choose
low-power for engrave, such as 40w, 50w, or 60w and strong power